Last updated: January 2026
At TBM Builders, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.tbmbuilders.uk, contact us, or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
TBM Builders
Email: info@tbmbuilders.uk
Phone: +44 7713 470817
We provide professional home improvement services including roofing, extensions, electrical, gas, and plumbing work across the UK.
We may collect and process the following types of personal data:
Personal Identification Information
Name
Email address
Phone number
Address (if required for service purposes)
Communication Data
Messages sent through contact forms
Emails
Phone call inquiries
Technical Information
IP address
Browser type and version
Pages visited and time spent on the site
Device and operating system
Marketing & Newsletter Data
Email address when you subscribe to our newsletter
We use your personal data to:
Respond to inquiries and provide requested services
Manage bookings and service requests
Improve our website and customer experience
Send newsletters or promotional content (only if you opt-in)
Maintain internal records
Meet legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Our website uses cookies to enhance user experience and analyze website performance.
Cookies help us to:
Understand how visitors use our website
Improve website functionality
Provide better content and services
You can control or disable cookies through your browser settings. Disabling cookies may affect some parts of the website functionality.
We take reasonable technical and organizational measures to safeguard your information, including:
Secure hosting environment
Limited access to personal data
Regular security updates
Encrypted communication where applicable
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We may share your information only in the following cases:
With trusted service providers who assist us in operating our website or business
When required by law, regulation, or legal process
To protect our rights, property, or safety
All third parties are required to respect the security of your data.
We keep your personal data only for as long as necessary to:
Fulfill the purpose for which it was collected
Meet legal, accounting, or regulatory requirements
After that, data is securely deleted or anonymized.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at:
info@tbmbuilders.uk
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
If you subscribe to our newsletter:
You can unsubscribe at any time using the link in our emails
Your email address will be used only for communication from TBM Builders
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
TBM Builders
📧 info@tbmbuilders.uk
📞 +44 7713 470817
